Training in Organisations

Preface; On-line training; Defining investment in people; Who has to be trained and when; Understanding learning problems; Techniques of establishing training needs; Case study; 1: training analysis of a manual skill; Case study; 2: operation of a special purpose machine and learning design; Management training analysis; Initial requirements for costing and evaluation training; Appendix; Cost of not training; Cost-value relationship in training; How training costs are caused and recorded; Costing treatment of training costs; Appendix; Planning for training and controlling training costs; Evaluation of training; On-line training in a large, multi-national organisation; Appendix; The last word; Bibliography; Index